Parisha Growbuild LLP.
Shop No. 403, MSX Tower 1, Alpha Commercial Belt, Greater Noida Gautam Buddha Nagar UP 201306
HELP / FREQUENTLY ASKED QUESTIONS
General Questions
Who can buy from Parisha Growbuild.com?
- To be able to shop at shoppersstop.com, you should be above 18 years of age and legally allowed, by the laws governing your land, to shop in India.
- You need to have a valid credit card or debit card (VISA, MASTERCARD or American Express) or have a net banking account with one of the banks enabled on our payment gateway.
- We currently deliver to over 500 cities across India. Check the pincodes we deliver to on our product pages.
How do I shop at www.parishagrowbuild.com?
You can visit our How do I shop section accessible from the link at the bottom of any page.
I live outside India, can I order for a delivery in India?
Yes, you need to provide an Indian delivery address. To check whether we deliver to the required pin check our product pages. You can provide a billing address as a non Indian address.
I live outside India, can I order for a delivery in India?
Yes, you need to provide an Indian delivery address. To check whether we deliver to the required pin check our product pages. You can provide a billing address as a non Indian address.
How can I contact www.parishagrowbuild.com?
You can write to us at care@perifayfashion.com for any queries about Parishagrowbuild.com.
What is a coupon? I have received a promotion coupon code how do I use it?
- We introduce various promotions from time to time. To enable you to take benefit of these promotions, you are provided with relevant promotion coupon codes.
- In order to take benefit of the discount / promotion, you will need to enter the promotion coupon code in the space provided for it in your shopping bag, and click the "Apply" button next to it.
- Your coupon will be applied ONLY after you confirm your order by clicking on the Place Order button later in the checkout process.
- Multiple coupons cannot be used on a single order.
How do I best view your site?
- Our site is compatible for all Windows and Mac operating systems and can be viewed using the latest stable versions of any of the following browsers. The site is optimized for 1024 X 768 resolution.
- Internet Explorer
- Google Chrome
- Mozilla Firefox Safari.
Payment / Tender related Queries
How can I make a payment?
- Currently we only accept VISA & MASTERCARD, or Amercian Express Credit Cards and Debit Cards (if your issuing bank has enabled them for online transaction)
- Netbanking with over 20 major banks
- First Citizen Reward Points Redemptions
- Gift Card
- E-Gift Vouchers
- If your net order value is greater or equal to Rs.50,000/- you will be requested to share any one of the identity proof such as Aadhaar card, PAN card or Driving license to process the order.
Do you accept debit cards?
Yes (if your issuer bank permits online transactions)
Can I buy product online and pick from the store?
Yes, you can place order online and collect your order from the nearest or preferred Shoppers Stop as per your convenience. For more details you may refer the FAQs for Express Store Pickup on the given link - http://perifayfashion.com/express-store-pickup
When would the payment be deducted from my card account? Would I be charged as soon as I complete ordering online?
Yes, an amount equal to your total order value will be deducted, as soon as you place the order. In the unlikely event that we are unable to ship your full order, you shall receive a full refund for the amount of such undelivered items.
Is Stop-payment allowed in case I realize my card has been misused or a purchase made fraudulently?
You will need to report the incident to your card issuing bank.
What should I do if my credit/debit card has been compromised when I am trying to make a payment online?
- We do not store your complete credit card information on our website, and hence this cannot be compromised on our website. If you suspect that your card has been compromised on some other website and has been misused on our website, please immediately report the incident to your card issuing bank Please also refer our privacy policy, which mentions that we do not collect or store your complete credit card information, and this is securely transmitted directly to the Bank's payment gateway.
Are there any specific terms and conditions for using COD payment option for a purchase?
- COD payment is now applicable on orders worth Rs.499 & above.
It is strictly a cash-only payment method; Gift Vouchers, Demand Drafts, Cheques or Store Credit notes cannot be used for COD orders. However, you may opt to pay the eligible COD amount through digital mode of payment. For more payment options, please check with the courier executive at the time of delivery.
Currently, we offer COD option only at select locations. Please check the availability of COD payment option by entering your PIN code
How do I Place a COD Order?
- All items that have the "COD Available" indicated are eligible for Cash on Delivery payment option. Add the item(s) to your cart and proceed to checkout. Please note that if your shopping cart contains items which are not eligible for COD payment option, you'll not be able to continue further. In such a case, please create separate cart for products not eligible for COD and make payment for those using other options.
When prompted to choose a Payment Option, select "Pay By Cash on Delivery"
• Enter your mobile number on the payment page. Our Customer care & logistic partner will be contacting you on this number for processing & delivering your order.
You will be required to make a Cash payment or you may opt to pay the eligible COD amount through digital mode of payment. For more payment options, please check with the courier executive at the time of delivery.
Terms & Conditions - Cash on Delivery
The maximum order value for COD is Rs.10,000
The Minimum order value for COD is Rs.499
Fine jewellery, products with warranty cards, high value products, Gift Vouchers,
First Citizen membership purchase, or Store Credits cannot be paid by using COD option.
Please make ONLY Cash or opt for digital payment at the time of delivery.
Cash to be paid before accepting and opening the parcel
Can I send a gift to my friend/relative using COD option i.e. the payment is collected from my billing address and the products are delivered to the intended recipient's shipping address?
Our customer care and logistic partner will be contacting you on the verified mobile number only. Ordered products will be delivered at the provided shipping address only on cash payment. You may opt to pay the eligible COD amount through digital mode of payment. For more payment options, please check with the courier executive at the time of delivery. Currently, there is no option of collecting cash from a different person/address
Will there be change in delivery time for COD order?
There may be a delay in delivery of COD orders since the courier will need to coordinate with you to deliver the items as per your convenient time.
You shall be timely informed by the courier, on the progress of the delivery of your order.
Will I be charged anything extra for using COD payment option?
No, there are no additional charges for using COD option. But to avail COD facility, the total order value must be between Rs.499 and Rs.10000
The minimum shipping fee of Rs.100/- will be charged for an order value lesser than Rs.900/-. This will be added on the payment page before completing the purchase.
